1. Business & Insured Information
- Who was interviewed
- Business organization type
- Years in business and experience
- Prior losses and insurance history
- Website confirmation
- Description of operations
Telephone Inspections
Detailed underwriting interviews. Clear narrative reports. Nationwide reach.
TFS phone inspections capture the information underwriters need through a structured interview with the insured — without the need for a physical site visit.
✓ Nationwide Coverage
✓ Fast Turnaround
✓ Underwriter-Ready Reports
Nationwide Coverage
Phone inspections available across the United States.
Detailed Interview Process
We follow a proven underwriting interview that captures the information you need.
Comprehensive Information
Business, operations, premises, payroll, exposures, and more.
Class & Industry Specific
Contractor, habitational, auto service, restaurant, and other risk details.
Underwriter-Ready Reports
Clear narratives and detail that support confident decisions.
What We Cover in Every Phone Inspection
Our structured interview process captures the underwriting details that matter most. Below are key areas included in a telephone inspection.
2. Premises & Operations
- Mailing and operating address
- Building construction and use
- Number of floors and housekeeping
- Run out of home questions
- Operations and work percentages
- New construction, remodel, repair, or service split
3. Employees, Payroll & Subcontractors
- Number of employees and duties
- Payroll and seasonal fluctuation
- Subcontractor use and percentage of work
- Certificates of insurance
- Hold harmless and additional insured wording
4. Contractor / Jobsite Exposures
- Radius of operations
- Average job length
- Out-of-state operations
- Equipment operated
- Jobsite access control
- Utility company procedures
5. Special Hazard Questions
- Demolition, asbestos, and blasting
- Pile driving, shoring, and underpinning
- Underground work or work above 3 stories
- Cranes, lifts, and scaffolding
- Mold remediation, hot work, flammables, and more
6. Narrative Reporting
- Business narrative
- Premises narrative
- Operations narrative
- Employees narrative
- Exposures narrative
- Special attention and recommendations
Underwriter-Ready Narrative Reports
We do not just collect data — we deliver clear, concise narrative reports that help underwriters fully understand the risk.
- Detailed responses and explanations
- Industry and class-specific questions
- Risk insights and observations
- Recommendations when applicable
- Clear summaries for underwriting review
How It Works
Simple ordering, structured interviews, and consistent reporting.
1
Order Received
We receive your inspection order and coverage requirements.
2
Interview Completed
Our inspector contacts the insured and completes the structured phone interview.
3
Details Verified
We confirm operations, premises details, exposures, and class-specific information.
4
Report Delivered
You receive a clear, accurate, underwriter-ready narrative report.
Need detailed information without a site visit?
Our telephone inspections provide the clarity you need — fast.